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Terms of Service

These Terms of Service ("Terms") govern your access to and use of the DataCloud.sh website, APIs, and developer platform. By creating an account or making an API request you agree to be bound by these Terms.

Last updated: April 28, 2026

Important: These Terms contain a limitation of liability clause (Section 11) and a governing law clause (Section 13). Please read them carefully before using our services.

1. Acceptance of Terms

By accessing datacloud.sh, registering an account, or making calls to any DataCloud.sh API endpoint, you ("Customer", "you", "your") agree to comply with and be legally bound by these Terms of Service and all policies incorporated by reference, including our Privacy Policy, Cookie Policy, and Data Processing Agreement. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have authority to bind that entity.

If you do not agree with any part of these Terms, you must not use our services.

2. Description of Services

DataCloud.sh provides a suite of web scraping and data extraction APIs ("Services") that allow developers, businesses, and data teams to retrieve structured data from publicly available web sources. Current offerings include the Amazon Scraper API (product data, reviews, pricing, search results), Hotel Data API, SERP API, and other data verticals as they become available. All Services are accessible through our developer dashboard at app.datacloud.sh.

We reserve the right to add, modify, suspend, or discontinue any Service at any time with reasonable prior notice where practicable.

3. Account Registration

To use DataCloud.sh you must create an account with a valid email address and a secure password. You agree to:

  • Provide accurate, current, and complete registration information.
  • Keep your account credentials confidential and not share your API keys with unauthorized parties.
  • Promptly update your account information if it changes.
  • Notify us immediately at support@datacloud.sh if you suspect unauthorized access to your account.
  • Take responsibility for all activity that occurs under your account credentials.

One person or legal entity may not maintain more than one free account. Circumventing usage limits by creating multiple accounts is a violation of these Terms.

4. Acceptable Use

You may use the Services only for lawful purposes and in accordance with these Terms. You specifically agree not to:

  • Use the Services to collect or process personal data in a manner that violates applicable privacy law (including GDPR and CCPA).
  • Resell raw API credits or access to the Services without our prior written authorization.
  • Reverse-engineer, decompile, or attempt to extract the source code of our software.
  • Use the Services to target websites or systems in a manner that constitutes unauthorized access under the Computer Fraud and Abuse Act or equivalent legislation in your jurisdiction.
  • Attempt to circumvent, disable, or interfere with security-related features or rate limits.
  • Introduce malware, viruses, or other harmful code through our systems.
  • Use scraped data for purposes that discriminate unlawfully against individuals or groups.
  • Scrape personal data, medical records, financial account data, or other sensitive categories of information as defined under applicable law.
  • Use our Services for any purpose that violates the laws of your jurisdiction.

We monitor API usage for patterns consistent with abuse. Violations may result in immediate account suspension without refund.

5. API Usage, Credits, and Rate Limits

Access to the Services is measured in credits. Each plan includes a fixed monthly credit allowance; additional credits may be purchased. Credits reset on the first day of each billing cycle and do not roll over unless your plan explicitly provides for rollover. The credit cost per request is documented in our API reference and may change with 30 days' notice.

We enforce per-second and per-day rate limits to ensure platform stability. Exceeding your plan's rate limit will result in HTTP 429 responses. We are not liable for revenue loss caused by self-imposed rate limits or by your failure to implement appropriate retry logic.

6. Pricing, Billing, and Cancellation

Subscription fees are billed in advance on a monthly or annual basis via Stripe. By providing a payment method, you authorize DataCloud.sh to charge you for the applicable plan at the start of each billing period. All fees are in US dollars and are non-refundable except where required by law or expressly stated otherwise in your plan documentation.

If a payment fails, we will retry the charge up to three times over seven days. If payment cannot be collected, your account will be downgraded to the free tier and API access may be suspended. You may cancel your subscription at any time from the billing section of your dashboard; cancellation takes effect at the end of the current billing period and no partial-period refunds are issued.

We reserve the right to change pricing at any time with 30 days' advance notice by email and/or by posting an update on our website.

7. Intellectual Property

DataCloud.sh and its licensors retain all right, title, and interest in the Services, including our API infrastructure, documentation, trademarks, and proprietary scraping technology. These Terms do not grant you any intellectual property rights in the Services beyond the limited right to use them as described herein.

You retain ownership of any original data, configurations, or code you create using our Services. By submitting feedback or suggestions about the Services, you grant us a royalty-free, worldwide, perpetual license to incorporate that feedback into our products without any obligation to you.

8. Data You Process Through Our APIs

You are solely responsible for ensuring that your use of the Services — including the websites you choose to scrape, the data you extract, and the downstream applications you build — complies with applicable laws, the terms of service of target websites, and any contractual obligations you have with third parties. DataCloud.sh acts as a technical intermediary and is not responsible for the legality of your specific use case.

If your use of the Services involves processing personal data on behalf of your own customers, you must execute a Data Processing Agreement with us before doing so.

9. Confidentiality

Each party may receive confidential information of the other in connection with these Terms. "Confidential Information" means non-public information that is designated as confidential or that reasonably should be understood to be confidential. Each party agrees to protect the other's Confidential Information with at least the same degree of care it uses for its own, but no less than reasonable care, and not to disclose it to third parties except as permitted by these Terms.

10. Disclaimers and Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, DATACLOUD.SH EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that the Services will be uninterrupted, error-free, or free of harmful components, or that the data retrieved will be accurate, complete, or up-to-date. Publicly available web data changes rapidly; we do not guarantee that scraped content reflects real-time conditions on the target website.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL DATACLOUD.SH, ITS DIRECTORS, EMPLOYEES, PARTNERS, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES — INCLUDING LOST PROFITS, LOST REVENUE, LOST DATA, OR BUSINESS INTERRUPTION — ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR DIRECT DAMAGES ARISING UNDER THESE TERMS SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS PAID BY YOU TO DATACLOUD.SH IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED US DOLLARS (USD $100).

Some jurisdictions do not allow the exclusion or limitation of certain types of liability. In such jurisdictions our liability is limited to the maximum extent permitted by law.

12. Indemnification

You agree to indemnify, defend, and hold harmless DataCloud.sh Inc. and its officers, directors, employees, agents, and successors from and against any claims, liabilities, damages, judgments, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your violation of these Terms; (b) your use of the Services in a manner not authorized by these Terms; (c) your violation of any third-party rights, including intellectual property or privacy rights; or (d) any data or content you process through our APIs.

13. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law principles. Any dispute arising under these Terms shall first be submitted to good-faith mediation. If mediation fails, disputes shall be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, with proceedings conducted in English in Wilmington, Delaware. Nothing herein prevents either party from seeking injunctive or other equitable relief from a court of competent jurisdiction.

14. Termination

Either party may terminate these Terms at any time. You may terminate by cancelling your account from the dashboard. We may terminate or suspend your account immediately if you materially breach these Terms, engage in fraudulent activity, or if we determine that continued access poses a security or legal risk. Upon termination, your right to access the Services ceases and we may delete your account data in accordance with our data retention policy.

Sections 7, 10, 11, 12, and 13 survive any termination of these Terms.

15. Changes to These Terms

We may revise these Terms from time to time. When we make material changes we will update the "Last updated" date at the top and notify active users by email at least 14 days before the changes take effect. Continued use of the Services after the effective date constitutes your agreement to the revised Terms.

16. Miscellaneous

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force. Our failure to enforce any right under these Terms does not constitute a waiver. These Terms, together with our Privacy Policy, Cookie Policy, and (where applicable) our Data Processing Agreement, constitute the entire agreement between you and DataCloud.sh with respect to the Services and supersede all prior agreements.

17. Contact

Questions about these Terms? Contact us at legal@datacloud.sh.